medias® professional
FAQ 

Using the program

Where can I find 2D CAD drawings and 3D CAD models?

The drawings and models are only available if you have selected a size. As soon as the text on the tab "CAD" turns black, the CAD data are available. Please note that CAD data are not available for all products.

For reasons of space, unfortunately, the 3D CAD models are only available on the Internet.

 

Where can I find the calculation function?

The calculation function is only available if you have selected a size. As soon as the text on the tab "Calculation" turns black, the calculation tool is available. Please note that the calculation tool is not available for all products.

 

I cannot find a description of the series ...

Unfortunately, descriptions of all series are not yet included in medias® professional. However, we are working all the time to increase the scope. You can find the current version on the Internet at the website of medias®-professional.

 

I know the general technical name of a bearing but not its product designation ...

You have various options.

  1. From the medias®-professional homepage, select between "Rolling and plain bearings, accessories" and "Linear guidance systems". Then navigate as described on the page "Series selection".
  2. Enter the general technical name in the search field top right and click on the right hand arrow next to the search field.
 

How do I select a product?

Use the bearing selection wizard or the housing selection wizard you can see on the left in the navigation bar. Then navigate as described on the pages "Selection wizard - bearing selection" or "Selection wizard - housing selection" as appropriate.

 

I know your product designation, how do I access the data quickly?

Enter the product designation in the search field top right and click on the right hand arrow next to the search field. You will see the product on the results page. Clicking the mouse again will take you to the product data page.

 

I know your product designation but not the series designation ...

Enter the product designation in the search field top right and click on the right hand arrow next to the search field. You will see the product on the results page. Clicking the mouse again will take you to the product page.

You will now see the series designation in the function bar, on the left next to the product designation. You can click on this directly.

 

I have not clicked on any characteristics. How can I quickly get back to where I started?

To the right of the pictogram selection area, you will see the link "Cancel selection". This will take you where you want.

 

I entered placeholders (?, *) in the search field. Why have I not received a result?

The search function in medias® professional is a pure text search. Placeholders and logic links are not supported. The system is not case-sensitive and does not recognise empty spaces.

 

About the system

 

medias® professional starts a Web server, does this create a connection to the Internet?

No. The Web server runs locally on your computer. However, you must have the EDI network and the TCP/IP protocol installed. If in doubt, please contact your Administrator.

You only need Internet access to load the 3D CAD models since, for reasons of space, these data are only available on the Internet.

 

For security reasons, Javascript is disabled in the browser. Does medias® professional work at all in this case?

Yes, but there are restrictions. Javascript is required for the bearing selection wizard and housing selection wizard as well as fo the function "Close" which you will only see on the popup windows for the application examples. Instead of this function, however, you can use the functionality of your operating system.

 

For security reasons, Java is disabled in the browser. Does medias® professional work at all in this case?

Yes, but there are a few restrictions in this case. Java is required for

  • calculation of the bearings
  • lubricant selection
  • the additional functions in the figures for the application examples.

All the other functions run without the use of Java.

 

Does medias® professional really save nothing on the hard disk?

medias® professional does not require any installation and instead runs completely from the CD. There are two to three points at which data from medias® professional reaches the hard disk:

  • Your browser normally has an intermediate storage facility, known as the cache. This is also where pages from medias® professional are saved. You or your Administrator can change this setting.
  • Your address is saved by medias® professional in a so-called cookie. The way you can prevent this varies from one browser to another. Please read the relevant literature on this subject.
  • The calculation program requires about 10 to 20 KB of hard disk space in the temporary folder of your operating system (for example: C:\temp). As long as you do not start the calculation program, no data will be saved.

These are all the points at which you might find data from medias® professional.

Attention: Since the program does not use your hard disk, however, this means that all the data you input with the exception of the address will be lost as soon as you close the medias®-professional window or the medias®-professional start window.

 

Where does medias® professional make a note of my address?

In a so-called cookie.

 

Cross-reference: Window structure, Function bar and Explanation of pictograms

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